Introduction

Welcome to AHS Firm LLC ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our cleaning services.

Our Commitment: We take your privacy seriously and implement industry-standard security measures to protect your personal information.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services. By accessing or using our website, you consent to the collection and use of your information as described in this policy.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

  • Request a quote: Name, email address, phone number, property details (size, type), cleaning frequency, and service preferences
  • Contact us: Name, email address, phone number, and message content
  • Schedule a cleaning: Full name, address, contact information, property access instructions, and special requirements
  • Create an account: Username, password, email address, and account preferences
  • Subscribe to newsletters: Email address and communication preferences

Information Automatically Collected

When you visit our website, we automatically collect certain information, including:

  • Log Data: IP address, browser type, operating system, referring URLs, pages viewed, and time spent on our site
  • Device Information: Device type, screen resolution, and unique device identifiers
  • Usage Data: How you interact with our website, features you use, and actions you take

How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Delivery: To provide, maintain, and improve our cleaning services
  • Quote Generation: To prepare accurate and personalized cleaning quotes
  • Communication: To respond to your inquiries, send service updates, and provide customer support
  • Scheduling: To schedule and manage cleaning appointments
  • Billing: To process payments and send invoices
  • Marketing: With your consent, to send promotional materials and special offers
  • Website Improvement: To analyze usage patterns and enhance user experience
  • Legal Compliance: To comply with applicable laws and regulations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information.

With Your Consent

We may share your information for any other purpose disclosed to you and with your consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. These measures include:

  • Encryption: SSL/TLS encryption for data transmission
  • Access Controls: Restricted access to personal information on a need-to-know basis
  • Secure Storage: Encrypted storage of sensitive information
  • Regular Monitoring: Continuous monitoring for potential vulnerabilities and attacks

Please Note: While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

Types of Cookies We Use:

  • Essential Cookies: Required for the website to function properly
  • Preference Cookies: Remember your preferences and settings
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Marketing Cookies: Track your browsing habits to deliver relevant advertisements

Managing Cookies

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we take steps to remove that information from our servers.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You have the right to request copies of your personal information
  • Rectification: You have the right to request that we correct any information you believe is inaccurate
  • Erasure: You have the right to request that we erase your personal information, under certain conditions
  • Restriction: You have the right to request that we restrict the processing of your personal information
  • Objection: You have the right to object to our processing of your personal information
  • Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Phone

443-554-4228

Mon-Sun: 8:00 AM - 8:00 PM

Email

info@ahsfirmcleaning.com

24/7 Response

Address

Anne Arundel County, Baltimore County, Baltimore City, Howard County and Montgomery County, MD

Data Protection Officer: For privacy-specific concerns, please email info@ahsfirmcleaning.com